A few months ago, we posted a blog post about coping with conflict. We promised a post about conflict styles and this week we’re delivering on that promise! Sometimes conflict can be difficult to deal with. Understanding your conflict style and the conflict styles of the people around you can help you navigate conflict more easily.
What Are Conflict Styles?
Conflict styles describe how people cope with and approach conflict. They define how we feel about interacting with conflict or problems with other people. Often we learn conflict styles from the people around us as we’re growing up. We see how the adults in our lives handle conflict and we tend to do the same thing as we age.
What Are the Different Conflict Styles?
Collaborating – The goal with this conflict style is to find a solution where everyone wins. The person values not only their own opinion, but the opinion of the other person, too. The relationship is important to the person and they don’t want to strain or throw it away because of the conflict, however the issue is also very important and can’t be ignored. This can be very time consuming as a lot of effort has to be expended to find a solution that will truly work for everyone involved without significant compromises being made.
Competing – The goal with this conflict style is for the person to win. They want their opinion and their concerns to be the most important part of the resolution. Usually, the care for the relationship with the other person is valued quite lowly. This is not necessarily bad but needs to be tempered with understanding the effects it will have on relationships. The solution that the person is looking for here is one that will benefit themselves and not the other person.
Avoiding – This conflict style involves not engaging with conflict as much as possible. There is always a hope that the problem will resolve itself. While this can be seen as someone who doesn’t care, it can also be seen as someone who is afraid of or very uncomfortable with conflict. However, the problem here is that no one wins and everyone loses. There is no solution that is gained. The problem is not solved.
Accommodating – This is about setting aside your own needs entirely. The person you’re having the conflict with wins absolutely but your needs don’t get heard or met. This can be okay for issues you don’t have a strong opinion about. But if we’re talking about something you find important, then an accommodating style is not the best outcome.
Compromising – This is meeting somewhere in the middle. However, this kind of meeting in the middle means no one really gets what they want, they just sort of do. No one fully wins however sometimes this is the only real solution to the problem.
Is One Better Than the Other?
Sometimes! It depends on the outcome you’re looking for and how important the issue is. Accommodating and avoiding usually does not bode well for anyone. Competing also can hurt relationships. Even then, sometimes they are the best or only choice available. It’s important to understand that different conflicts need different solutions and ways of approaching them.